We are seeking to recruit a motivated and compassionate individual who can demonstrate excellent communication skills with palliative patients, their carers/families and healthcare professionals.

Our new team member will:

• Provide comprehensive administrative support, inclusive of managing correspondence, entering data onto EMIS, processing and managing new referrals, taking incoming calls and secretarial/administrative work supporting senior medical team and hospice meetings.
• Work predominantly in the Palliative care Advice Centre (PACE) and support the senior medical team/Community Consultant, as well as across other hospice clinical settings as the need arises.
• Be the first point of contact for patients/healthcare professionals/carers
• Be confident and empathetic when speaking with distressed patients/ families/carers/relatives and the bereaved over the phone or face to face
• Communicate and liaise with all staff efficiently
• Prioritise workload effectively
• Support in the coordination of care for people with a life-limiting illness
• Be confident liaising with a varied team of healthcare professionals.