Join the LSH Auto family as a Service Advisor, where your customer service skills will be paramount to ensuring a top-tier experience for our valued clients. You will serve as the primary liaison between our customers and the service department, helping to facilitate a smooth service process.

Hours - 45

Salary - £27,500 basic plus OTE bonus up to £45,000

Your key responsibilities will include:

• Welcoming customers and managing service appointments effectively
• Documenting customer concerns and vehicle issues with attention to detail
• Providing clear and accurate estimates for service costs and timelines
• Coordinating with technicians to ensure timely and efficient service
• Updating customers on their vehicle status and recommended services
• Effectively handling customer inquiries and resolving any concerns

The ideal candidate should possess:

• Demonstrated experience as a Service Advisor in the automotive sector
• Exceptional communication and interpersonal skills
• Strong organizational skills and the ability to prioritize tasks
• A solid understanding of automotive systems and maintenance
• Ability to thrive in a dynamic and fast-paced environment
• Proficiency in service-related computer applications
• A valid driver's licence

If you have a passion for customer service and the automotive industry, we invite you to apply and be part of our exceptional team!

Colleague Referral Scheme (£500 - £1000)

A range of Mercedes Benz training and leadership programmes

Platinum Plus Rewards Scheme

Colleague Car Purchase Scheme

Eye care Vouchers

Life Assurance (4 x annual salary)

31 days holiday (including bank holidays), rising to 38 days with length of service

Wellbeing Support

Company Pension

Full uniform and PPE provided

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