General Manager
Salary
38000 Annual
The Knot Inn
- 5 days per week
- Variable shifts including days, evenings and weekends
- Permanent Full-time
- No live-in available
- Take full responsibility for the day-to-day running of The Knot Inn
- Lead, motivate and develop front of house and kitchen teams
- Work closely alongside our Head Chef to deliver exceptional locally produced food and outstanding customer service
- Build a strong front and back of house partnership to ensure smooth daily operations
- Create a positive team culture focused on high standards and accountability
- Drive sales, profitability and business growth through strong commercial management
- Develop and maintain an exciting drinks offer including products from local suppliers
- Manage rotas, labour control and staffing levels using company systems
- Oversee stock control, ordering, margins and waste management
- Recruit, induct and train new team members, ensuring ongoing development
- Conduct performance reviews and provide team welfare support
- Ensure licensing, health and safety, fire procedures and food safety standards are fully maintained
- Handle guest feedback professionally and resolve issues effectively
- Maintain high presentation standards throughout the pub and grounds
- Work closely with senior leadership on business performance, strategy and future plans
- Previous experience as a General Manager, Deputy Manager or Assistant Manager within hospitality
- A genuine passion for hospitality and delivering memorable guest experiences
- Strong leadership skills with the ability to train, develop and motivate teams
- Experience working in a busy pub, bar or restaurant environment
- Commercial awareness with a strong understanding of profit and margins
- Excellent customer service focus with high personal standards
- Confident, organised and calm under pressure
- Able to build strong working relationships with kitchen and front of house teams
- Flexible, adaptable and hands-on in your approach
- Good knowledge of health and safety, fire safety and compliance procedures
- Reliable, professional and committed to success
- Full UK driving licence and access to transport due to our rural location
- 5 days per week
- Shifts will include a mix of days, evenings and weekends
- Bank holidays required as part of a hospitality business
- Flexibility essential to meet the demands of a busy operation
- Christmas Day off
- A rewarding leadership role within a respected and growing business
- Opportunity to work alongside a talented Head Chef to shape the future of the pub
- Support from a friendly family-run company that values its people
- Real opportunities for progression as the business grows
- Staff discounts
- Staff referral scheme
- Life and permanent health insurance after qualifying period
- 28 days holiday including bank holidays, increasing with service to a maximum of 33 days
- Free car parking
- A positive and professional working environment