My client is an IT consultancy specialising in all things IT support! They are looking for a Techbar Engineer to work with a pharmaceutical company!

The role is based full time on-site in Macclesfield and is paying £18.87ph (inside/umbrella)

3 months +

Tech bar end users support

The desire to achieve and maintain the highest level of customer experience at all times. With proven experience of providing face to face customer support.

Excellent communication skills to work with IT support group and keep customers informed.

Proven knowledge and expertise within a Microsoft Windows environment (ideally within an enterprise domain business model) including familiarity with Active Directory, software deployment technologies (SMS, SCCM, etc.), Group Policy Objects and remote control methods.

Proven desktop support knowledge and expertise specifically for Windows 10 operating systems, Office 365, MS Intune and Lenovo desktop and laptop hardware.

Knowledge and expertise in supporting Apple Mac OS and iOS software desirable.

Experience in setting up and deploying mobile devices is desirable.

Proven knowledge and expertise in supporting Microsoft

Office applications especially Outlook and Teams.

Experience in the use of cloud based storage solutions such as MS OneDrive and Box.

Knowledge of client antivirus software within an enterprise environment.

Aware of the importance of asset management and their role in updating asset inventory details.

Knowledge and experience of ServiceNow is desirable.

Ability to work in a customer oriented support role manning a customer drop-in desk in addition to performing floor walking to extend support right to the customer's workspace.