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Dementia specialist home care service retains crown as UK's best not-for-profit group

Local News by Matthew Hancock-Bruce 1 hour ago  
The Belong at Home Macclesfield team (Credit: Belong)
The Belong at Home Macclesfield team (Credit: Belong)
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Celebrations are in order for a dementia specialist home care service.

Belong at Home Macclesfield has retained its crown as the UK's only not-for-profit operator to be named in the top 20 home care groups every year for the past nine years running.

The exceptional result is based solely on independent reviews on leading website homecare.co.uk, often dubbed the 'Tripadvisor of home care'.

Andrew Shield, head of operations at Belong at Home, said: "Making the nation's top 20 home care services for another year is a fantastic result and we appreciate our customers' feedback.

"They tell us they like the fact we are not for profit, so they and their care are our focus.

"We genuinely love what we do, and this win really is down to the incredible work our colleagues do every day."

Belong at Home's rigorously trained and compassionate carers support older people to retain independence in their homes through personal care, domestic duties, and running errands.

At the core of the company's approach is a focus on person-centred care.

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This includes arranging excursions, indulging their hobbies and interests, or even helping them to try something new.

Customers can also enjoy the amenities at the Belong Macclesfield village on Kennedy Avenue, including bistro, salon, specialist gym, and an entertainment venue, as well as partake in its vibrant experiences programme.

One daughter of a customer reviewed: "The team treat dad like one of their own, and the care has adapted beautifully as his illness has progressed (he was recently diagnosed with mixed dementia).

"Most importantly, dad really enjoys their company. They always take the time to chat with him and even play his favourite music during visits, which makes such a difference."

Another said: "The service provided was of the highest standard and very professional, but the carers were also very friendly and very empathetic towards mum, which was greatly appreciated."

This latest success comes after Belong Macclesfield was named among the top 100 care homes 2026 by leading care comparison website, Lottie.

It also coincides with Belong at Home opening their books to welcome more customers.

To find out more, visit their website here.

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