Macclesfield FC has apologised after fans were left 'frustrated' by ticket sales.

Tickets for the Silkmen's upcoming FA Cup clash with holders Crystal Palace went to general sale Monday, December 29.

Queues stretched hundreds of metres down London Road, with some fans reportedly getting in line from as early as 9am, despite the tickets not going on sale until 4pm.

Due to the demand, many supporters have been left 'frustrated' at not having been able to get their hands on tickets.

A statement released by the club said: "We were delighted to see so many supporters able to secure tickets, and it was genuinely rewarding to share in the excitement that came with that.

"We also fully recognise and understand the disappointment felt by those who queued for long periods but were ultimately unsuccessful. We are very sorry for that frustration and appreciate the effort and commitment shown by everyone who tried.

"Throughout the sales process, staff made every effort to keep supporters in the queue updated on the number of tickets remaining; however, due to the volume and speed of transactions being processed, these figures were changing constantly.

"While we regret that we couldn't accommodate every request, we believe the club explored every reasonable option available within the constraints we faced."

Tickets for Macclesfield v Crystal Palace are now sold out (Credit: Nub News)

The general sale took place in-person at the club's reception on London Road, from 4pm to 6pm.

Tickets were limited to four per person, with proof of purchase from a previous Macclesfield FC game, either home or away, from the last 12 months required.

The club statement continued: "Demand for the match was exceptional, and we are incredibly grateful for the way supporters worked with us throughout what was always going to be a very busy process. Unfortunately, with demand far exceeding the capacity of the stadium, it was inevitable that not everyone would be successful in securing a ticket.

"The club worked hard to prioritise those with a recent history of ticket purchases and supporters local to the club, with the aim of giving as many of our most loyal fans as possible the opportunity to be part of what is a truly historic occasion."

Macclesfield FC has acknowledged that a 'small number of individuals' have attempted to misuse the ticketing process, including unauthorised reselling or misleading others online.

As such, 'appropriate steps' are to be taken in line with club policy.

The statement released by the Silkmen added: "We were saddened to see a small amount of abuse directed both online and in person towards club staff and volunteers once all tickets had been sold.

"These individuals worked tirelessly and in good faith to help supporters throughout the process, and we ask that they are treated with the respect they deserve.

"Our focus now is firmly on the football and on what promises to be a hugely exciting and memorable occasion for the club.

"We look forward to welcoming all supporters who have successfully obtained tickets to the Leasing.com Stadium on Saturday, January 10."

For those who didn't manage to get a ticket, the match will be broadcast live on BBC One, TNT Sports and Discovery.