Telephone Operator / Dispatcher
Stockport
Call Centre / CustomerService
hourly - age dependent
Full-time
Lynx Taxis, who have two offices in Macclesfield, are hiring at their head office in Stockport. Here is what they had to say:
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We are seeking a Phone Operator to join our team.
Assist in managing incoming calls and providing excellent customer service over the phone, using our booking dispatch system.
Responsibilities
- Answer incoming phone calls promptly and professionally
- Take detailed bookings accurately
- Provide information to callers in a clear and concise manner
- Maintain a polite and professional phone manner at all times
- Addressing queries and managing pricing and timing schedules.
Skills
- Excellent verbal communication skills
- Strong listening skills
- Ability to multitask effectively
- Good organisational skills
- Proficient in using phone systems and office equipment
- Previous experience in a customer service role is desirable
The company will provide training on our booking and despatch system to help you improve your skills even further. The ideal candidate will be someone who is willing to learn and adapt to new tasks, with a flexible approach and a positive attitude.
Please call 0161 483 1099 to apply, or email [email protected].
Learn more about what it is like to be a telephone operator with the Macclesfield Nub News sponsor, on THIS LINK.
Macclesfield: Find more about Lynx Taxis on their website.
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